The first deposit / welcome bonus can only be claimed once every 72 hours in all casinos operating under the same license. Failure to comply with this will result in any winnings being removed. Please contact support to find out which casinos this applies to.
If, at any point in time, after reading this policy, anything is not clear, or if you would like to be blocked from receiving our bonuses and/or have bonuses removed from your account, please contact the Customer Support Department team before you begin.
If the bonus you attempted to claim does not automatically appear in your account, please contact customer service before placing a bet and the bonus will be credited to you.
Unless otherwise stated in the offer, bonuses are only available to players who have made at least one successful deposit into their account.
In the event that a technical misconfiguration or failure of any kind results in the incorrect number of free spins or incorrectly added bonus being placed on your account, just drop us a line and they will try to sort it out for you.
A user may not register more than one account in the system. This means that only one account per person, household, family, household address, email address, credit card number, e-wallet account, or shared computing environment may be registered (for example: a library, workplace, fraternity, university, or school) . Any attempt to deceive management by registering multiple accounts to get bonus money will be considered bonus abuse and will result in account(s) being suspended and your funds removed.
When placing bets to wager a deposit bonus/offer (free or deposit) or bonus credited for free spin winnings, the maximum bet allowed is 10% (minus 0.10) of the bonus amount or 5 (eg. 5 EUR, 5 GBP, 500 INR) (the lower amount applies). If you do not follow this rule, you are violating the terms of the deposit bonus / offer and ICE36 reserves the right to void and remove any winnings. A bet includes any special betting feature, any betting feature or any other type of betting activity (regardless of name).
Individual promotions may have additional terms that supersede or contribute to those listed here. Carefully check all terms and conditions associated with a bonus before participating. Should the terms and conditions of the individual promotions conflict with the bonus policy, the individual promotion conditions will apply.
Regardless of the currency in which ICE36 advertises or displays bonus amounts, the bonus will always be credited according to the currency in which your account is configured.